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Heart

"...you can help people to be more precise and specific in what they say, and sometimes help them to view their experience more constructively."


'How to push water uphill'- new article
Change management can be both a rewarding and a frustrating experience. Often well-intentioned programmes of change fail due to inadequate planning or lack of understanding of the human factors involved. This article looks at how to plan change so that the plan itself contributes to making it easy to achieve.


Case study: NLP Practitioner training at West Midlands Police
Between Nov 2001 and February 2002 Brilliant Minds put 14 police officers of various ranks through an NLP Practitioner programme. The results were startling and demonstrated that there are no limits to what can be achieved with NLP. The case study explains how the programme was run and what results were achieved. It also includes some anecdotes from the officers involved.

Enhancing communications with the Meta-model
Communication is an important part of most jobs. It's also one of the most difficult parts to do well. This article looks at how to frame questions that will elicit the information you really need from those around you and also help to stimulate constructive thought for a person whose is temporarily 'stuck'.

Convincers
What does it take to convince somebody? People vary in what's required before they take you seriously. Some differences can be due to preferences for receiving information through one sense rather than another, but there is also the question of how often an idea has to be perceived before the person is convinced. This article explains the differences, how to spot them and what to do with them.

Everyone's a foreigner
When we travel abroad we expect that we will meet people with different customs, values and culture. What we're less prepared for are the conflicts and confusions that occur with people we assume to have the same values as ourselves. This article looks at the NLP notion of 'different maps of the world' and shows how different people may express the same value through different behaviour.

It's about time
This article explores the different ways that people relate to time and explains why some people are habitually late, others chronically punctual. It introduces the idea of timelines and some of the personality traits associated with particular types of timeline.

6 Deadly words
Written by Dave Udy for his mortgage broker colleagues, this article identifies the six words that can do most damage to your daily communication if not used with care.